Contact Us

Have questions?

Please call us on 0422 157 675 or email us at Our lovely Care Coordinators are available on the phone 7 days a week: Monday to Friday - 8:00am-8:00pm (AEST), Saturday & Sunday - 8:00am-6:30pm (AEST)

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We currently support families across Australia in the following regions:

Regions in Australia :

Greater Sydney: Eastern Suburbs, Inner West, North Shore, Canterbury Bankstown, Central Business District (CBD), Southern Sydney, South Western Sydney, Northern Suburbs, Northern Beaches, Forest District, Greater Western Sydney, Hills District, Macarthur, St George, Sutherland Shire, Blue Mountains, Hawkesbury, South Eastern Sydney, Lower North Shore, Upper North Shore

Melbourne: Carlton, Docklands, East Melbourne, Kensington, North Melbourne, Parkville, Southbank, Frankston, South Yarra, West Melbourne, CBD

Adelaide: Adelaide Hills, Barossa, Riverland

Newcastle & Central Coast: Gosford City, Wyong Shire

Illawara Region: Wollongong, Shellharbour, Kiama

Perth Region & Bunbury


Our Hours

Office Hours:
  • 8am-8pm | Monday to Friday (AEST) 8am-6:30pm | Saturday & Sunday (AEST)
Vet Consulting Hours:
  • 9am-7pm | 7 days a week across Australia (& after hours)
After hours:
  • If pre-arranged, our vets can be available before or after hours. Additional charges may apply in these circumstances.

We would typically like a day’s notice for an appointment to make sure we are available. If it is urgent please get in touch, we are able to support most families on short notice / the same day if needed.

We are here for you 7 days a week

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